FocoviSupport
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Frequently asked questions
How does Focovi build a timer from my description?
You describe your workout or recipe in your own words. Focovi sends your description to AI, which figures out the phases, durations, and cues — and returns a ready-to-run timer in seconds.
How many timers can I build per day?
Free users can generate 3 timers per day. Pro users can generate up to 20. The count resets at midnight local time.
What does Pro include?
Pro unlocks 20 timers per day, unlimited saved timers, snap to timer, history & stats, and ready-made templates. Choose monthly ($1.99/mo) or yearly ($9.99/yr — save 58%). Pro+ adds multiple sessions per day (morning lift + evening run, each with its own timer), Meal Prep, meal planning, and shopping lists — at $3.99/mo or $19.99/yr.
How does photo-to-timer work?
Photo-to-timer is a Pro feature. Tap the camera icon on the home screen and select a photo of a workout card, recipe, or printed plan. Focovi reads the text and fills in the description box — you can review and edit it before generating. Your photo is never uploaded.
How do I delete a saved timer?
In the Library or Recipes tab, swipe left on any saved timer and tap Delete. You can also long-press for a context menu.
How do I restore my Pro purchase?
Tap the settings icon on the home screen, then tap Restore Purchases. Your purchase is linked to your Apple ID — sign in with the same Apple ID you used to buy and it will restore automatically.
How do I cancel my subscription?
Subscriptions are managed by Apple. To cancel, go to Settings → Apple ID → Subscriptions on your iPhone and select Focovi. You can also manage subscriptions directly from the App Store.
What data does Focovi collect?
Focovi collects anonymous usage counts (app opens, timers built) tied to a unique ID on your phone — no names, emails, or personal information. Your descriptions are sent to AI to build the timer and are not stored. You can turn off usage tracking at any time in Settings. See our Privacy Policy for full details.
Known limitations
The AI works best with clear, specific descriptions. Very unusual workout structures or highly complex recipes may produce imperfect results — use the edit screen to adjust before starting.
Contact
Email us at support@focovi.app. We aim to respond within 48 hours.
Copyright / DMCA
To report copyright infringement, email dmca@focovi.app with a description of the copyrighted work, the URL or identifier of the infringing content, your contact information, and a statement of good faith. We will respond within 48 hours.
DMCA Agent: Focovi LLC
Registration: DMCA-1070799
Address: 6545 Market Ave. North STE 100, Canton, OH 44721
Email: dmca@focovi.app